Loan Servicing

At Mountains West Ranches, we don’t just help you finance your land—we support you every step of the way. Our in-house loan servicing makes it easy to manage your payments, stay up-to-date, and track your balance without the hassle of third-party systems.

What Does Our Loan Serving Team Help With?

Setting Up and Managing Your Payments

From your first payment to your final balance, our team helps you stay on schedule. We assist with setting up auto-pay, processing ACH or card payments, and providing reminders so you never miss a due date.

Tracking Your Balance and Loan Info

Need to check your payoff amount or review your payment history? We’ll send updated amortization schedules and keep your account details up to date so you always know where you stand.

Answering Questions and Resolving Issues

Whether you have a question about your statement or need to update your contact info, our loan servicing team is here to help. We keep the process simple and personal—no third-party runaround.

Meet The Loan Servicing Team

  • Abel A.

    Loan Servicing Manager

    Abel manages all loan servicing, helping clients stay on track with payments, balances, and payoff questions. With a background in finance and a focus on clarity, he ensures every buyer has a smooth, straightforward experience.

  • Luigi M.

    Loan Servicing Representative

    Luigi assists clients with payment processing, account updates, and general loan questions. Known for his attention to detail and quick support, he helps make managing your loan easy and stress-free.

Loan Servicing Frequently Asked Questions

  • How can I make a payment?

    Our loan servicing department accepts payments via cash, debit cards, credit cards (all major types), checks, or ACH bank transfers. Please note: card payments include a processing fee- 2.99% for recurring payments and 3.5% for one-time payments.

  • Can I set up automatic payments?

    Yes, we offer recurring payment options through debit, credit, or ACH, It’s a convenient way to stay on track with your loan and avoid late fees.

  • How do I update my payment method or billing information?

    Just contact our loan servicing team directly. We’ll help you update your payment details quickly and securely.

  • Can I pay off my loan early?

    Yes! There are no penalties for early payoff. You’re welcome to pay off your loan at any time.

  • Will I get a payment receipt?

    Yes. We provide a receipt for every payment made, whether in person or online.

  • What happens if I miss a payment?

    Missing a payment may result in late fees and could impact your loan status. We recommend reaching out to our team as soon as possible to discuss your options.

  • When is my payment due each month?

    Your due date is listed in your loan agreement and monthly statement. If you’re unsure, contact our team and we’ll be happy to assist.

  • How do I check my loan balance?

    You can contact our loan servicing department by phone or email to request your current balance and payment history.

Get in Touch with our Loan Servicing Department

info@mwranches.com
(801) 874-1146

2211 W 3000 S STE A.

Heber City, Utah 84032

9AM-5PM M-F